Incorrect rates or tariffs
Property Rates Review
Valuation category and rate review, with formal objection support.
- Valuation appeals
- Backdated refunds
South Africa's Municipal Billing Specialists
Municipal Billing Problems Identified, Explained & Resolved.
We investigate municipal billing errors across rates, water, electricity, refuse and sewerage — for residential and commercial property owners. Synopsis in 3 business days. Full audit in 2–4 weeks.
Municipal Experts
Trusted Process
Professional Representation
Municipal Account
City of Johannesburg
Audit In Progress
Total Charges
R 0
Overcharges Detected
R 0
Recovered Amount
YTD
R 0
Property Rates82%
Water Consumption61%
Electricity Tariff44%
Refuse & Sewerage28%
Resolution Status
Engaging Municipality →
Trusted across South Africa's property sector
Residential
Commercial
Body Corporates
Attorneys
Conveyancers
Developers
Property Managers
Problems We Solve
The issue, and how we fix it.
Every card pairs a common municipal-account problem with the specific AuditCheck service that resolves it.
Water billing errors or meter issues
Water Billing Investigation
Meter, leak and estimation forensics with municipal engagement.
- Leak allowances
- Meter re-tests
Electricity overcharging
Electricity Investigation
Tariff, demand and TOU analysis for residential & business.
- TOU optimisation
- Smart-meter checks
Refuse charges you can't explain
Refuse Billing Review
Correct categorisation, bin count and service verification.
- Category correction
- Duplicate removal
Sewerage tied to inflated water
Sewerage Billing Review
Sewerage disentangled from over-estimated water consumption.
- Base charge review
- Consumption uncoupling
Ownership or transfer errors
Property Transfer Support
Clearance figures verified — no surprises at transfer.
- Clearance review
- Conveyancer liaison
Historical debt and interest
Debt Rehabilitation
Historical debt, interest and legal fees audited and corrected.
- Interest reversal
- Handover release
Municipality won't respond
Municipal Representation
We act on your behalf directly with the municipality.
- Formal disputes
- Escalation
Ongoing account drift
Account Monitoring
Monthly account watch to catch issues as they happen.
- Anomaly alerts
- Trend reports
Portfolio-scale exposure
Retainer Services
Retained expertise for portfolios, agents and body corporates.
- SLA response
- Priority support
How It Works
A clear, three-step path to resolution.
From first upload to full recovery — with municipal representation handled entirely by AuditCheck.
01
Synopsis
Upload your statement. We review the account and issue a synopsis.
- Upload statement
- Review account
- Receive synopsis
ResidentialR1,500
CommercialR2,500
02
Full Audit
Historical investigation, tariff analysis, data verification & evidence.
- Historical investigation
- Data verification
- Tariff analysis
- Municipal review
- Evidence collection
03
Representation
AuditCheck engages the municipality, tracks progress and secures corrections.
- Municipal engagement
- Progress tracking
- Regular updates
- Correction & refunds
- Final report
Pricing
Transparent pricing — no surprises.
Start with a synopsis. Upgrade to a full audit with representation. Scale to a retainer when you manage a portfolio.
One-time
Residential Synopsis
R1,500
The entry point for homeowners investigating a municipal account.
- Full account review
- Synopsis
- Recommended next steps
- WhatsApp support
Most Popular
One-time
Commercial Synopsis
R2,500
Business-grade synopsis for commercial and industrial property.
- Multi-service review
- Tariff analysis
- CFO-ready summary
- Priority handling
Monthly · Quarterly · Annual
Retainer Plans
POA
For portfolios, body corporates, attorneys and enterprise clients.
- Ongoing monitoring
- Full audit + representation
- SLA response times
- Dedicated account lead
| Compare | Synopsis | Full Audit | Retainer |
|---|---|---|---|
| Synopsis | |||
| Historical audit | — | ||
| Municipal representation | — | ||
| Ongoing monitoring | — | — | |
| Dedicated account lead | — | — |
Who We Help
Serving South Africa's property ecosystem.
From single homeowners to national portfolios — the same rigorous approach to every account.
Residential Owners
Businesses
Property Developers
Attorneys
Body Corporates
Conveyancers
Property Managers
Municipal Consultants
Why AuditCheck
The consulting-firm approach to municipal accounts.
Deep Experience
Years of specialised municipal audit work — not general accounting.
Municipal Expertise
Real knowledge of tariffs, by-laws and municipal processes.
Professional Representation
We engage the municipality on your behalf — start to finish.
Fast Turnaround
Structured process built for speed without compromising rigour.
Transparent Communication
You know where things stand — every step of the way.
0+
Accounts Reviewed
R0m+
Millions Recovered
0+
Municipal Cases
0+
Years Experience
0%
Client Satisfaction
Rigour you can evidence.
Every audit ships with written findings, tariff references and municipal correspondence.
Municipal Coverage
National coverage, local expertise.
Hover a metro to see coverage. We're expanding continuously across all South African municipalities.
Metros Covered
Municipality not listed? We take on new jurisdictions regularly — ask us.
Client Stories
Trusted by owners, agents and portfolios.
Real results across residential and commercial accounts, backed by evidence and municipal correspondence.
"AuditCheck uncovered years of incorrect refuse and sewerage charges. The refund alone paid for a full year of levies."
TN
T. Naidoo
Body Corporate Chair · eThekwini
"A calm, professional team. They handled everything with the City. I received a clear synopsis and the correction was applied."
Sv
S. van der Merwe
Homeowner · Cape Town
"Their retainer service is the reason our tenants' municipal accounts stay clean. Genuinely enterprise-grade."
MD
M. Dlamini
Property Portfolio Manager · Johannesburg
Knowledge Centre
Practical insight for property owners & professionals.
Guides, explainers, case studies and municipal updates — written by the AuditCheck team.
Property Rates
How incorrect valuations quietly cost you thousands
6 min readRead
Water
Estimated readings vs actual: reading your municipal water bill
5 min readRead
Electricity
Tariff blocks explained — and where residential accounts go wrong
7 min readRead
Case Studies
Body corporate recovers R412,000 in refuse overcharges
4 min readRead
Municipal News
2026 tariff hikes: what property owners need to know
5 min readRead
Municipal Billing
Reading between the lines of a municipal statement
8 min readRead
FAQ
Answers to the questions we hear most.
Pricing, timelines and coverage live on their own pages — this covers the edge cases.
Data & Compliance
Is my data confidential?+
Client data is confidential and only used to progress your audit.
Are you POPIA compliant?+
Yes. Data handling is aligned with POPIA requirements.
Can I upload my statement securely?+
Yes. Uploads are transmitted over TLS and access-controlled.
Billing & Payments
Do you provide invoices?+
Yes. Tax invoices are issued for all services.
Can I pay in instalments?+
Retainer services are billed monthly. Synopses and audits are quoted upfront.
Process & Escalation
Can you help with debt handover?+
Yes. We audit historical debt, interest and legal fees, and pursue reversal where warranted.
Do you work with attorneys?+
Frequently. We support litigation and dispute resolution with formal evidence.
Do you offer emergency assistance?+
Retainer clients receive SLA-based priority response.
What if the municipality doesn't respond?+
We escalate through formal channels and, where necessary, work with attorneys.
Do you help with meter re-testing?+
We coordinate meter re-tests with the municipality as part of the audit process.
Coverage & Partnerships
How do I refer a client?+
Attorneys, agents and conveyancers can partner with us — reach out via Contact.
Do you audit sectional-title schemes?+
Yes. Both scheme-level and unit-level audits are supported.
Do you cover pre-paid electricity?+
Yes, where discrepancies affect the account.
Can I share my audit with my accountant?+
Our reports are structured for professional use.
How are you different from an accountant?+
We specialise in municipal accounts — tariffs, by-laws, meters and disputes — not general bookkeeping.
Ready to start
Send us your municipal statement — we'll take it from there.
Contact
Let's resolve your municipal account.
Send us the details and a specialist will respond — usually within one business day.
Speak to a specialist
Prefer to talk it through?
Book a 20-minute consultation with an AuditCheck specialist — free of charge.
Schedule a CallDirect Channels