This notice is issued in terms of the Protection of Personal Information Act, 2013 ("POPIA"). AuditCheck is the responsible party for the processing of your personal information.
Purpose of processing
We process personal information to provide municipal billing audit, dispute and account resolution Services, and to communicate with you about your enquiry or matter.
Lawful basis
Processing is based on your consent, the performance of a contract with you, and/or our legitimate interests in delivering the Services you request.
Categories of information
Identity and contact details, municipal account numbers and statements, property information, proof of ownership or mandate, and correspondence.
Retention
We retain personal information only for as long as necessary to provide the Services and to comply with legal, tax and audit obligations.
Data subject rights
You may object to processing, withdraw consent, request access, correction or deletion, and lodge a complaint with the Information Regulator. Contact us at info@auditcheck.net.